MyChart Patient Portal | Owensboro Health (2024)

Convenient MyChart Features

Request, Schedule or Cancel Appointments

Current patients can schedule an appointment with their primary care provider, request an appointment with their specialist and view past or future appointments.

Depending on the date of your next appointment, you might be able to cancel it through MyChart. If it’s too close to your appointment date or time, you’ll need to call the clinic to cancel.

Message Your Provider

Use MyChart to send secure, private non-urgent medical questions to your provider. You can use theGet Medical Advicefeature to see if you should come in for an appointment, for clarification on the dosage of one of your medications, for after-visit questions or if you just want advice about a common illness.

Someone at your clinic should respond to you within two business days. If you’ve opted to receive email notifications for new messages in your MyChart account, you’ll receive a message letting you know that the clinic has responded to your request.

Estimate Costs

In addition to posting lists of billable services, we provide a patient-friendly cost estimate toolwith prices for common services.

Manage Your Medications

See all your current medications in one place, request refills and see details like dosage, instructions, precautions and side effects.

Access, Download or Request Copies of Your or Your Family Member’s Medical Records

Save your health summary to a personal device in the case of an emergency. The portable summary includes allergies, medications, current health issues, procedures, test results and immunizations noted in MyChart. The information on your device can be uploaded into a personal health record or another healthcare organization’s electronic health record.

You can also see or print out your child’s medical record in MyChart, including immunizations.

Start a Virtual Visit

See an urgent care provider through video chat by logging intoMyChart. Once you’re logged in, click “Menu” and choose “Start a Virtual Visit.” Then, select your state of residence and the reason for your visit. You will be placed in line to see the next available provider.

Check in to Appointments

Update your registration information via your MyChart account to speed up the check-in process. eCheck-in can be completed as early as five days and up to one minute before your appointment time.

Review Summaries of Your Appointments

Review your vital signs, tests or referrals that were ordered by your provider. You can also download or send your visit summary to other providers.

View Your Lab Results

View test results as soon as they become available online. You can also track results over time. For example, view all past cholesterol tests on a graph to see if you are close to meeting your target number.

Track Your Daily Health Readings Online

Your provider may request that you record information such as your daily glucose or blood pressure readings in MyChart. When you enter the information in theTrack My Healthfeature, your provider automatically receives the readings so they can monitor your progress between visits.

Pay Your Bill

Log in to your MyChart account to access your bill and pay online. You can also use Guest Pay to make online payments for yourself or others without a MyChart account.

Let Us Know You’re On Your Way

Let us know if you’re coming to an urgent care or emergency room to be added to the waitlist. To learn more, see the On My Way frequently asked questions. For urgent care, visit the On My Way MyChart page. For an emergency visit, log in MyChart. Click “Menu” and search “On my way”. Click “Find Urgent Care on My Way”. Enable location services and choose your hospital location.

View Summary of Your Health Information

See information like:

  • Current health issues
  • Medications
  • Allergies
  • Immunizations
  • Preventive care topics

Respond to Questionnaires From Your Clinic

Your clinic might make forms available on MyChart so you can complete them online instead of filling them out in the clinic.

Consolidate Multiple MyChart Accounts

MyChart Central provides you with an access point for all your MyChart accounts with a single login, including accounts with health organizations outside of Owensboro Health. MyChart Central also provides you with Lucy, a personal health record that gives you a permanent home to organize all your medical information. Learn more about these features.

MyChart on the Go

The MyChart mobile apps for iOS and Android allow you to do many of the same tasks as the MyChart website, including:

  • Viewing your test results
  • Sending and receiving messages
  • Scheduling and confirming upcoming appointments or viewing visit summaries for past visits
  • Viewing your health summary
  • Viewing preventive care procedures and due dates
  • Requesting and paying for medication refills
  • Viewing billing statements, paying balances due and visiting copays
  • Accessing family members’ health information

You can also pair it with Apple Watch™ to:

  • See alerts for new information in MyChart
  • View upcoming appointments
  • Read messages
  • Review your medication list

Download the App to Your Smartphone

MyChart Patient Portal | Owensboro Health (1) MyChart Patient Portal | Owensboro Health (2)

MyChart Patient Portal | Owensboro Health (2024)

FAQs

What is a patient portal list 5 things a patient can do on the portal? ›

Patient portals can help you access medical records, set up appointments, communicate with your health care professional, and pay medical bills. Some portals are created exclusively for a hospital or clinic, but there are companies that offer solutions that multiple health care systems can use.

What information can be accessed through a patient portal? ›

This online tool helps you to keep track of your health care provider visits, test results, billing, prescriptions, and so on. You can also message your provider questions through the portal. Many providers now offer patient portals.

What is the phone number for Owensboro health medical records? ›

Contact Health Information Management at 270-417-6800 Monday - Friday, 8 a.m. - 4:30 p.m. Our associates will be able to assist you in obtaining copies of your medical records.

How many hospitals does Owensboro health have? ›

We are an integrated health system with three hospitals, a growing network of doctors, and locations across the region.

Do doctors read portal messages? ›

A member of the care team will “look at the chart and if they can figure it out, then they'll just respond. It is “a relatively small percentage of messages that actually find their way to the doctor,” Dr. Hopkins added. “This is something to be used for communication with their care team, not just the physician.”

What are the disadvantages of patient portals? ›

Patient portals have limitations such as complexity, limited accessibility, and low engagement rates. In contrast, HIPAA compliant emails are often preferred for their familiarity, ease of use, accessibility, flexibility, and integration with existing systems.

What are the downsides of MyChart? ›

Patients that struggle with tech have a hard time with things like Pre-Checkin. Not customizable. Very hard to customize the solution to our organization's needs while ensuring upgrades are still possible. Not able to use facial recognition to log in as a patient/user.

What information is excluded from patient portals? ›

Information Excluded from the Right of Access

This may include certain quality assessment or improvement records, patient safety activity records, or business planning, development, and management records that are used for business decisions more generally rather than to make decisions about individuals.

Can other doctors see messages on MyChart? ›

Multiple members of your care team may view MyChart messages in order to get an appropriate and efficient response; this may include nurses or advance practice clinicians other than your primary care provider (PCP).

Who owns the Owensboro Health Regional Hospital? ›

Owensboro Health Inc. (OHI) owns and operates Owensboro Health Regional Hospital, a 477 bed hospital in Daviess County, Kentucky.

What is the health record number? ›

A medical record number (MRN) is a unique identifier assigned to a patient in an electronic health record (EHR), practice management, or healthcare IT system. The MRN is used to keep track of medical history, diagnoses, treatments, and other important information related to patient care.

What is the promis medical record? ›

PROMIS® (Patient-Reported Outcomes Measurement Information System®) is a set of person-centered measures that evaluates and monitors physical, mental, and social health in adults and children.

What level of trauma is Owensboro Health Regional Hospital? ›

The American College of Surgeons verified that Owensboro Health Regional Hospital is a Level III Trauma Center.

When was the new hospital built in Owensboro KY? ›

June 1, 2013: The new hospital opens...

After three years of construction, the new Owensboro Health Regional Hospital opens.

How many beds does Owensboro Health have? ›

Visit our home page for more information. OWENSBORO HEALTH REGIONAL HOSPITAL – Our 477-bed flagship hospital, opened in 2013 after a 5-year design and construction process, replacing the previous hospital that began around 1938.

How can patients use a patient portal Quizlet? ›

Patients can use the patient portal to schedule appointments, review labs results, request prescription refills, pay bills and review encounter visits and referrals. It also collects medical history from the patient. With a live connection to an imaging partner, what are able to do ?

What is the purpose of patient portal systems? ›

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits.

What is the use of portal? ›

A portal is a web-based platform that serves as a gateway to information, services, and resources on the internet. It provides a centralized location for users to access various applications, data, and tools from different sources.

What do nurses do in patient portal? ›

Nurses' role

Talk with all patients to increase awareness and explain portal features, including access to personal health information, lab results, immunization status, allergies, medications, and recent visits.

References

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