We provide answers to your questions on the supersaver tickets and Saver Day Passes which are available for purchase online at SBB.ch or in the SBB Mobile and SBB Preview apps.
The easiest way to purchase supersaver tickets for a return journey is via SBB.ch.
Online purchase at SBB.ch.
- First select the outward journey.
- In the next step, click on the ‘Single and return journey’ symbols under ‘Travel options’.
- To check whether there are still supersaver tickets available for a specific departure time, click on ‘Choose return journey’ (at the bottom on the right) and enter your desired return date and time.
Purchase via the app.
On SBB Mobile and SBB Preview, you can only purchase supersaver tickets for a single journey.
If you are planning a return journey for the same day, it is worth checking whether the Saver Day Pass is cheaper than a supersaver ticket for both the outward and return journey.
Go to the Saver Day PassNo. In the event of train cancellations, delays or line interruptions, you can take the next possible train without purchasing a new ticket provided you obtain confirmation from ticket control or sales staff. If there is an adjustment to the timetable between the purchase of the supersaver ticket and the journey (for example, due to construction work), those passengers affected can use the next available connection.
- You can buy supersaver tickets up to 6 months before your journey.
- For journeys taking place after the timetable change (mid-December each year) supersaver tickets can only be purchased in mid-October at the earliest (once the timetables have been published).
- You can always get Saver Day Passes 6 months in advance, as they do not depend on the timetable.
No. As a basic principle, saver offers cannot be refunded or exchanged.
Information on refundsMore on the refund conditions for saver offers (Tariff 600.9, section 8 – in German, French and Italian)Link opens in new window.
No. If you have missed your booked connection or want to travel at another time, you can purchase a ticket at the standard fare for the same day and obtain a refund for your supersaver ticket after your journey. Only tickets for the exact same route can be refunded. A fee of CHF 10 will be retained for refunds as per T600.9.
Go to the refund formYou can also have the refund carried out at points of sale with an electronic sales device and access to the customer dossier.
Tariff 600.9, paragraph 8, Refunds (in German only)Link opens in new window.
Help with refunds
Yes. You can benefit from an additional discount of up to 50% on the standard half-price fare with the Half Fare travelcard.
Yes. You can have tickets purchased at the standard fare refunded free of charge in your profile before the first day of validity.
Help with refundsAlternatively, you can have the standard fare ticket refunded at the ticket counter or via the refund form for a fee of CHF 10.
Go to the refund form- Supersaver tickets are available for most public transport routes.
- Super saver tickets are also available in the Frimobil, Mobilis, Ostwind and Passepartout regional transport networks.Other networks are currently examining the possibility of implementing them.
Yes. Combining a supersaver ticket for the outward journey and a single Point-to-Point Ticket at the standard fare for the return journey (or vice versa) is still cheaper than a return Point-to-Point Ticket at the standard fare for the same route.
Supersaver tickets/Saver Day Passes are personalised digital tickets. You must therefore prove your identity using your Half Fare Travelcard, SwissPass card or an official form of identification (e.g. ID card) during the ticket inspection.
No. GA Travelcard holders still enjoy unlimited travel on the entire public transport network for one whole year at an attractive all-inclusive price. As of 12 December 2021, passengers with a 2nd class GA Travelcard can now purchase a Saver Class Upgrade at a greatly reduced price for travel in 1st class. And passengers with a Half Fare Travelcard benefit from lower prices thanks to supersaver tickets.
The availability and prices for saver offers are constantly changing. We can quickly adjust the prices online and in the apps so you can find a suitable supersaver ticket as quickly and easily as possible.
The prices depend on the capacity and popularity of the connections concerned.
No. Commuters can benefit from supersaver tickets in their leisure time too.
- For dogs, you can purchase a 2nd class supersaver ticket with a Half Fare travelcard (even if you are travelling in 1st class). Please enter the following information when purchasing a supersaver ticket for your dog: First name: your first name; Surname: your surname(s) and the word DOG in capital letters after it; Date of birth: your date of birth.
- Supersaver tickets are not available for bicycles.
Yes.
"}},{"@type":"Question","name":"I can no longer take the connection I originally booked at the supersaver price because of a delay or cancellation in the public transport system or due to a connection that was not made. Do I need to purchase a new ticket?","acceptedAnswer":{"@type":"Answer","text":"
\n
No. In the event of train cancellations, delays or line interruptions, you can take the next possible train without purchasing a new ticket provided you obtain confirmation from ticket control or sales staff. If there is an adjustment to the timetable between the purchase of the supersaver ticket and the journey (for example, due to construction work), those passengers affected can use the next available connection.
\n
"}},{"@type":"Question","name":"How far in advance can I buy supersaver tickets/Saver Day Passes for Switzerland?","acceptedAnswer":{"@type":"Answer","text":"
\n
- \n
- You can buy supersaver tickets up to 6 months before your journey. \n
- For journeys taking place after the timetable change (mid-December each year) supersaver tickets can only be purchased in mid-October at the earliest (once the timetables have been published). \n
- You can always get Saver Day Passes 6 months in advance, as they do not depend on the timetable. \n
\n
"}},{"@type":"Question","name":"Can I have the supersaver ticket or the Saver Day Pass refunded or exchanged?","acceptedAnswer":{"@type":"Answer","text":"
\n
No. As a basic principle, saver offers cannot be refunded or exchanged.
\n
Information on refunds More on the refund conditions for saver offers (Tariff 600.9, section 8 – in German, French and Italian)Link opens in new window.
\n
"}},{"@type":"Question","name":"I missed the connection I booked at the supersaver price due to my own reasons. Can I now choose a later connection and still use the supersaver ticket?","acceptedAnswer":{"@type":"Answer","text":"
\n
No. If you have missed your booked connection or want to travel at another time, you can purchase a ticket at the standard fare for the same day and obtain a refund for your supersaver ticket after your journey. Only tickets for the exact same route can be refunded. A fee of CHF 10 will be retained for refunds as per T600.9.
Go to the refund form \n
\n
\n
You can also have the refund carried out at points of sale with an electronic sales device and access to the customer dossier.
\n
Tariff 600.9, paragraph 8, Refunds (in German only)Link opens in new window.
Help with refunds
\n
"}},{"@type":"Question","name":"Is the Half Fare Travelcard valid for supersaver tickets/Saver Day Passes?","acceptedAnswer":{"@type":"Answer","text":"
\n
Yes. You can benefit from an additional discount of up to 50% on the standard half-price fare with the Half Fare travelcard.
\n
"}},{"@type":"Question","name":"I bought a normal ticket and only then realised that there were also supersaver tickets available for the same route. Can I get a refund on the normal ticket?","acceptedAnswer":{"@type":"Answer","text":"
\n
Yes. You can have tickets purchased at the standard fare refunded free of charge in your profile before the first day of validity.
Help with refunds \n
\n
\n
Alternatively, you can have the standard fare ticket refunded at the ticket counter or via the refund form for a fee of CHF 10.
Go to the refund form \n
"}},{"@type":"Question","name":"For which routes are supersaver tickets available?","acceptedAnswer":{"@type":"Answer","text":"
\n
- \n
- Supersaver tickets are available for most public transport routes. \n
- Super saver tickets are also available in the Frimobil, Mobilis, Ostwind and Passepartout regional transport networks.Other networks are currently examining the possibility of implementing them. \n
\n
"}},{"@type":"Question","name":"Can I combine supersaver tickets with normal tickets?","acceptedAnswer":{"@type":"Answer","text":"
\n
Yes. Combining a supersaver ticket for the outward journey and a single Point-to-Point Ticket at the standard fare for the return journey (or vice versa) is still cheaper than a return Point-to-Point Ticket at the standard fare for the same route.
\n
"}},{"@type":"Question","name":"Why do I have to provide my full name and date of birth when I purchase a supersaver ticket/Saver Day Pass?","acceptedAnswer":{"@type":"Answer","text":"
\n
Supersaver tickets/Saver Day Passes are personalised digital tickets. You must therefore prove your identity using your Half Fare Travelcard, SwissPass card or an official form of identification (e.g. ID card) during the ticket inspection.
\n
"}},{"@type":"Question","name":"Won’t GA and Half Fare travelcard holders be disadvantaged by supersaver tickets?","acceptedAnswer":{"@type":"Answer","text":"
\n
No. GA Travelcard holders still enjoy unlimited travel on the entire public transport network for one whole year at an attractive all-inclusive price. As of 12 December 2021, passengers with a 2nd class GA Travelcard can now purchase a Saver Class Upgrade at a greatly reduced price for travel in 1st class. And passengers with a Half Fare Travelcard benefit from lower prices thanks to supersaver tickets.
\n
"}},{"@type":"Question","name":"Why can I only buy supersaver tickets/Saver Day Passes on the internet or with an app?","acceptedAnswer":{"@type":"Answer","text":"
\n
The availability and prices for saver offers are constantly changing. We can quickly adjust the prices online and in the apps so you can find a suitable supersaver ticket as quickly and easily as possible.
\n
"}},{"@type":"Question","name":"Why are different prices offered for the same route?","acceptedAnswer":{"@type":"Answer","text":"
\n
The prices depend on the capacity and popularity of the connections concerned.
\n
"}},{"@type":"Question","name":"Aren’t commuters at a disadvantage since supersaver tickets are not available during commuting hours?","acceptedAnswer":{"@type":"Answer","text":"
\n
No. Commuters can benefit from supersaver tickets in their leisure time too.
\n
"}},{"@type":"Question","name":"Are supersaver tickets also available for dogs and bicycles?","acceptedAnswer":{"@type":"Answer","text":"
\n
- \n
- For dogs, you can purchase a 2nd class supersaver ticket with a Half Fare travelcard (even if you are travelling in 1st class). Please enter the following information when purchasing a supersaver ticket for your dog: First name: your first name; Surname: your surname(s) and the word DOG in capital letters after it; Date of birth: your date of birth. \n
- Supersaver tickets are not available for bicycles. \n
\n
"}},{"@type":"Question","name":"Are Junior Travelcards and Children’s Co-Travelcards valid with a supersaver ticket/Saver Day Pass?","acceptedAnswer":{"@type":"Answer","text":"
\n
Yes.
\n
"}}]}
